Term and Conditions

1. User Obligations and Responsibilities

As a user of Cliphair Sale Store, you agree to:

• Provide accurate and current information when creating an account or placing an order.
• Use the website only for lawful purposes and not engage in any fraudulent activities.
• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.
• Comply with all applicable laws and regulations in your jurisdiction regarding the use of our products.

We reserve the right to suspend or terminate your account if you violate these obligations.

2. Products and Services Description

Cliphair Sale Store offers a wide range of high-quality hair extensions, including shades such as Ash Black Balayage, Barbie Blonde, and Biscuit Blondey. Our products are designed to meet professional standards, but please note:

• Color Variations: Due to screen differences, actual product colors may vary slightly from website images.
• Product Availability: All items are subject to stock availability. If an item is out of stock, we will notify you promptly.
• Custom Orders: Custom or special order items are non-returnable unless defective.

We strive to provide detailed product descriptions to help you make informed choices.

3. Order and Payment Terms

When you place an order with us, you agree to the following:

• Order Processing: Orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking details.
• Payment Methods: We accept Visa, MasterCard, JCB, and PayPal. All payments are processed securely through encrypted channels.
• Shipping:
  • Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after dispatch.
  • Free Shipping: Available for orders over $50 via EMS, delivered within 15-25 business days after dispatch.
  Note: We ship globally except to some Asian countries and remote regions. Delivery times are estimates and may vary due to customs or location.
• Order Cancellations: You may cancel an order within 24 hours of placement, provided it has not been shipped. Contact us at [email protected] to request cancellation.

4. Returns and Refunds

We want you to love your Cliphair extensions. Our returns policy is designed for your convenience:

• Return Window: 15 days from the delivery date.
• Condition: Items must be unused, unopened, and in original packaging with all tags attached.
• Process:
  1. Contact our customer service at [email protected] within 15 days of receipt to initiate a return.
  2. We will provide a Return Authorization Number within 1-2 business days.
  3. Ship the items to: Cliphair Sale Store Returns, 397 Cinnamon Lane, San Antonio, TX 78209, United States, using a trackable service.
  4. Refunds or exchanges are processed within 5-7 business days after we receive and approve the return.
• Non-Returnable Items: For health and safety reasons, we cannot accept returns on opened or used extensions, products without original packaging, custom items, or items damaged by mishandling.
• Refunds: Refunds include the item cost only; original shipping charges are non-refundable. For exchanges, we cover standard shipping for the new items.

5. Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the property of Cliphair Sale Store and protected by copyright laws. You may not reproduce, distribute, or use any content without our prior written permission.

6. Limitation of Liability

Cliphair Sale Store is not liable for:

• Any indirect, incidental, or consequential damages arising from the use of our products or website.
• Delivery delays caused by third-party carriers, customs, or unforeseen circumstances.
• Color discrepancies due to monitor settings or individual hair characteristics.

Our total liability to you for any claim shall not exceed the purchase price of the product in question.

7. General Provisions

These Terms and Conditions constitute the entire agreement between you and Cliphair Sale Store. We reserve the right to modify these terms at any time, with updates posted on this page. Continued use of the site constitutes acceptance of changes.

If any provision of these terms is found invalid, the remainder shall remain in effect.